Privacy Policy
Last Updated: February 2026
Introduction
Creative Grid (Pty) Ltd (“we,” “us,” or “The Creative Grid”) respects your privacy and is committed to protecting your personal data in accordance with the Protection of Personal Information Act (POPIA). This policy outlines how we handle the information you provide via our website.
Data We Collect
We only collect information that you voluntarily provide to us through our contact forms or project inquiry tools. This includes:
Identity Data: Name and Surname.
Contact Data: Email address.
Project Data: Descriptions of your business needs and project requirements.
How We Use Your Data
We use your data strictly to:
Respond to your inquiries and provide quotes.
Communicate regarding active projects.
Analyse market trends to improve our "Grid" service offerings.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analysing how our service is used.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred.
Storage and Security
Your data is stored securely within Google Workspace environments. We implement industry-standard technical measures to ensure your information is protected from unauthorized access or disclosure. We do not use tracking cookies on this website.
Your Rights
Under POPIA, you have the right to access, correct, or request the deletion of your personal information.
Information Officer
For any privacy-related inquiries, please contact:
Officer: Mthokozisi Mkhabela
Address: 19 Ashley Dr, Gilletts, 3610
Email: zee@creativegrid.co.za
